Returns & Refunds policy

At Paralel, we are committed to ensuring your satisfaction with our premium photo prints. If you are not completely satisfied with your purchase, you can request a refund within 7 days of receipt.

Eligibility for Refund:

  • To qualify for a refund, items must be returned in their original condition and packaging.

  • A valid proof of purchase is required for all refunds.

  • Refunds will be processed to the original payment method.

Non-Refundable Items:

  • Customized prints that have been approved prior to printing are non-refundable unless they are defective or damaged upon arrival.

How to Request a Refund:

  1. Contact our customer service team at [paralelprints@gmail.com] within 7 days of receiving your order.

  2. Provide your order number and the reason for the refund request.

  3. Our team will respond promptly to assist you with the return process.

We strive to provide exceptional quality and service, and your feedback is important to us.

Thank you for choosing Paralel.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail paralelprints@gmail.com